Cancellation policy

Intensive Czech Courses for Foreigners

Online courses:

  1. The student as a consumer is entitled to withdraw from the contract without stating a reason within 14 days after the conclusion of the contract. If the contract is concluded later than 14 days before the start of the course, the student shall not be entitled to withdraw from the contract. The moment of creating the order for the course in the MUNI Shopping Centre is considered the moment of concluding the contract.
  2. MUNI is entitled to withdraw from this contract in case there are less than 6 applicants to the course. In such case, MUNI shall refund the entire price of the course, if paid before the withdrawal, to the student’s bank account.

In-person courses:

  1. The student as a consumer is entitled to withdraw from the contract without stating a reason within 14 days after the conclusion of the contract. If the contract is concluded later than 14 days before the start of the course, the student shall not be entitled to withdraw from the contract. The moment of creating the order for the course in the MUNI Shopping Centre is considered the moment of concluding the contract.
  2. If the student does not receive a visa for in-person study of the intensive course of Czech by the start date of the course or if the student cannot participate in the course in person due to the worsening of the epidemic situation, he/she shall be obliged to take the course online, including the final examination. The student is allowed to join the in-person study during the course if the situation allows (the visa is granted or anti-epidemic measures are lifted).
  3. If the anti-epidemic measures are subsequently lifted and the course is transferred to the originally announced in-person form:
    a) The student who does not have the visa is obliged to continue in the course online.
    b) The student who has the visa shall join the in-person classes.
  4. In case in-person instruction is not possible at the time of the beginning of the course due to current anti-epidemic measures of Czech government, the course shall be held online. In such case, the student shall join the online course and he/she shall not be refunded the course fee.
  5. If the student who takes part in the in-person form of the course fails to actively participate in the course and his/her attendance is lower than 70%, he/she shall be sent 2 notification e-mails at the most. If he/she does not increase his/her attendance to the required 70% even after being sent the e-mails, MUNI shall report the situation to the Foreign Police.
  6. In case the epidemic situation gets worse and the competent authorities order remote online instruction, MUNI shall ensure a smooth transition from the in-person form to the online form of instruction. The transition to another form of instruction shall not constitute a reason for the refund of the course fee.

Summer schools 2023

  1. The Client as a consumer is entitled to withdraw from the Contract without stating a reason within 14 days after the conclusion of the Contract. If the Contract is concluded 30 and less days before the start of the Summer School, the Client is not entitled to withdraw from the order under the provision of Section 1837(j) of the Civil Code.
  2. The moment of confirming the Client’s order through the MUNI Shopping Centre is considered the moment of concluding the Contract.
  3. If the Client who needs a visa for the stay in the Czech Republic is not granted the visa before the start of the Summer School, he/she may withdraw from the Contract, however, no later than 30 days before the start of the Summer School. The notice of withdrawal shall be sent to the email address koordinator@cjv.muni.cz and it must be attached a proof of the visa refusal. In the case of withdrawal due to the visa refusal, MUNI shall refund 85% of the course price to the Client’s bank account.
  4. In case the Client cannot participate in the Summer School due to health reasons, he/she is entitled to withdraw from the Contract while attaching the confirmation of the illness. In the case of withdrawal due to health reasons and the deadline is met, MUNI shall refund 85% of the course price to the Client’s bank account. If the Client cancels the application later, he/she shall not be entitled to the refund of the course fee except for COVID-19, whereas the confirmation of COVID-19 must be attached.
  5. In case the competent authorities of the Czech Republic order remote online instruction before or during the Summer School, MUNI shall ensure a smooth transition from the in-person form to the online form of instruction. The transition to another form of instruction shall not constitute a reason for the refund of the course fee and the course participants shall take the course online.
  6. The Client must pay the course fee in full no later than 30 days before the start of the Summer School.
  7. Protective measures COVID 19: Participants to the Summer Schools organized by the Language Centre must comply with the applicable protective measures governing the rules for entering the Czech Republic – see: https://koronavirus.mzcr.cz/en.
  8. A Summer School participant who becomes ill with COVID-19 shall be quarantined. If the quarantine lasts longer than the Summer School, MUNI shall help find accommodation to the participant. However, the costs of accommodation and further care after the Summer School shall be borne by the Summer School participant.
  9. Summer School participants are advised to conclude travel insurance to cover the cost of accommodation and travel changes in the event of COVID-19. If a participant becomes ill after the end of the Summer School, MUNI shall help to arrange accommodation for the participant after the end of the Summer School; however, the participant shall bear all costs.
  10. MUNI is entitled to withdraw from the Contract in case there are less than 7 applicants to the Summer School. In such case, MUNI shall refund the entire price of the Summer School, if paid before the withdrawal, to the Client’s bank account. In such case, the Client is not entitled to any other compensation.

Academic English Foundation Course

Online courses:

  1. The student as a consumer is entitled to withdraw from the contract without stating a reason within 14 days after the conclusion of the contract. If the contract is concluded later than 14 days before the start of the course, the student shall not be entitled to withdraw from the contract. The moment of payment for the order in the MUNI Shopping Centre is considered the moment of concluding the contract.
  2. If the student fails to actively participate in the course and his/her attendance is lower than 60 %, he/she shall not be allowed to sit for the final examination and shall not receive the certificate of completion of the Academic English Foundation Course.
  3. Language Centre is entitled to cancel the course in case there are less than six applicants. In such case, Language Centre shall refund the entire price of the course fee, if paid before the cancellation, to the student´s bank account.

In-person courses:

  1. The student as a consumer is entitled to withdraw from the contract without stating a reason within 14 days after the conclusion of the contract. If the contract is concluded later than 14 days before the start of the course, the student shall not be entitled to withdraw from the contract. The moment of payment for the order in the MUNI Shopping Centre is considered the moment of concluding the contract.
  2. If the student does not receive a visa for in-person study of the Academic English Foundation Course by the start date of the course or if the student cannot participate in the course in person due to the anti-epidemic measures, s/he shall be obliged to take the course online, including the final examination. The student is allowed to join the in-person study during the course if the situation allows (the visa is granted or the anti-epidemic measures are lifted).
  3. If the anti-epidemic measures are lifted and the course is transferred to the originally announced in-person form:

    a) The student who does not have the visa is obliged to continue in the course online.

    b) The student who has the visa shall join the in-person classes.

  4. In case in-person instruction is not possible at the time of the beginning of the course due to current anti-epidemic measures of Czech government, the course shall be held online. In such case, the student shall join the online course and s/he shall not be refunded the course fee.
  5. If the student fails to actively participate in the course and his/her attendance is lower than 60 %, he/she shall not be allowed to sit for the final examination and shall not receive the certificate of completion of the Academic English Foundation Course.
  6. In case the epidemic gets worse and the competent authorities of the Czech Republic order remote online instruction, Language Centre shall ensure a smooth transition from the in-person form to the online form of instruction. The transition to another form of instruction shall not constitute a reason for the refund of the course fee.
  7. Language Centre is entitled to cancel the course in case there are less than six applicants. In such case, Language Centre shall refund the entire price of the course fee, if paid before the cancellation, to the student´s bank account.

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